Our customers come first. Our interests come second. Solomon Brothers recognize
that total customer satisfaction is essential to our success. And we realize that
repeat business from our valued customers and their positive referrals to others
is the lifeblood of our business.
Therefore, we pledge to always ensure that the quality of our jewelry, the absolute
accuracy as to how it is represented to customers, and our extremely attractive
pricing based on the simple philosophy that "When we buy well we must always price
well", must never be compromised.
All this, followed by absolute insistence on making every conceivable effort to
correct any reasonable customer complaint promptly and cordially, constitutes the
all-important and sacred mission statement of Solomon Brothers.