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Our Guarantees

Low Price Guarantee

The Solomon Brothers Jewelers Price Match Guarantee

For over 30 years Solomon Brothers Jewelers has strived to provide the lowest diamond prices. To ensure customer satisfaction, if you happen to find an authorized retailer that advertises a lower price on an identical diamond within 15 days of making your diamond purchase in one of our stores or online, we will match that price and take an additional 5% off your purchase. We also offer our low-price guarantee on all of our jewelry merchandise. If you find an authorized retailer that advertises a lower price on an identical piece of jewelry within 15 days of making your purchase in one of our stores or online, we will match that price and take an additional 5% off your purchase (additional discount may not be available on select designer jewelry).

Please remember to have proof of the low price available. Solomon Brothers Jewelers reserves the right to reject any price match that cannot be verified. We cannot accept hand written quotes from unauthorized dealers; it must be an advertised price to the public. To qualify:

• The price match item has to be 100% identical and it must include any applicable taxes and shipping charges.
• The price to be matched must come from an authorized dealer. It cannot come from a private individual, an online retailer or online auction, or stores not located in the U.S.
• Not valid on clearance, closeout merchandise or “going out of business” sale price.
• May not be combined with any other offer.
• We will not accept price comparisons on factory seconds, used, or damaged items.

All items and prices are subject to change with market fluctuation. Low price guarantee excludes the price listed on community websites.

• The Solomon Brothers Diamond Price Match Guarantee program only applies before you purchase a diamond from Solomon Brothers. After a purchase if you are unsatisfied you may return your diamond within 30 days.
• The lower price must remain in effect at the time your request is verified by Solomon Brothers and expired offers are not eligible.
• Competing prices must be in the same currency.
• If Solomon Brothers matches a competitor’s price, we will honor the new price for 48 hours.

We reserve the right to deny requests, modify these terms at any time, and terminate the Diamond Price Match Guarantee at any time.

Product Quality Guarantee

We stand behind our diamonds and jewelry merchandise 100%

We go directly to the mines not only to provide our customers with substantial savings, but to ensure that our loose diamonds are of top quality. We control the entire process of the diamond from the rough pebble to the polished gem, and that gives us the confidence to offer a complete 30-day money back return policy.

With each certified diamond, you will receive either a GIA, AGS OR IGI grading report to ensure that you are getting what you pay for. These grading reports are from two of the most respected grading labs in the country. You will also receive an appraisal for insurance purposes. We highly recommend that you insure your diamonds and jewelry in case of theft, loss or damage.