Our customers come first. Our interests come second. Solomon Brothers recognize that total customer satisfaction is essential to our success. And we realize that repeat business from our valued customers and their positive referrals to others is the lifeblood of our business.
Therefore, we pledge to always ensure that the quality of our jewelry, the absolute accuracy as to how it is represented to customers, and our extremely attractive pricing based on the simple philosophy that “When we buy well we must always price well”, must never be compromised.
All this, followed by absolute insistence on making every conceivable effort to correct any reasonable customer complaint promptly and cordially, constitutes the all-important and sacred mission statement of Solomon Brothers.